# FAQ What you're buying, how it ships, sizes and finishes, personalised title blocks, commissions, and what happens if a print arrives damaged. - Page: https://www.blueprinthelm.com/pages/faq --- Everything below is what actually happens when you order, not a policy summary. If something is not here, email [blueprinthelm@gmail.com](mailto:blueprinthelm@gmail.com). ## What am I actually buying? A redrawn technical print — patent drawings, schematics, or cutaways rebuilt from scratch at print resolution, not a filter over a stock photo. Choose matte poster, framed, or gallery canvas. [How the drawings are made](/pages/about-blueprint-helm) covers the redraw properly, and [how a patent drawing is made](/blogs/news/how-a-patent-drawing-is-made) covers the conventions they follow. ## How is it shipped? Everything is printed to order. Production takes 2-5 business days, then it ships with a tracking link by email — checkout shows the delivery estimate for your address. U.S. shipping is free on orders over $75 — every framed print and canvas qualifies on its own. ## What sizes and finishes are available? Matte poster 12×16–24×36in ($29-$49), framed in a solid wood frame with acrylite front ($89-$159), or gallery-wrapped canvas up to 24×30in ($99-$179). One detail worth knowing before you choose: the masters are 2:3, and only the 24×36 poster and the 20×30 framed piece are exactly that ratio. At other sizes the sheet is widened to fit the print area — the paper and the grid extend, the drawing itself is untouched. [The sizing guide](/blogs/news/poster-framed-canvas-sizing-guide) shows it. ## What are the three colorways? Cyanotype blue, drafting vellum, and ink on white. Every drawing comes in all three, and they read very differently on a wall — [the colorway guide](/blogs/news/cyanotype-vellum-ink-blueprint-colorways) compares them. ## Can I get my name on a print? Yes — pick any drawing and we re-letter the title block with your name, ship or practice name, and a date for +$25. We send a proof before printing. ## Can you redraw my own patent? Yes — send us your patent number or sketches and we redraw it at luxe density as a one-of-a-kind piece, from $149, with 2 revision rounds included. ## What if it arrives damaged? Email blueprinthelm@gmail.com within 14 days with a photo and we'll reprint and reship free — no forms. ## Do you accept returns? Since every piece is printed to order for you, we don't accept returns for buyer's remorse. See our [Refund Policy](/policies/refund-policy) for damage and defect coverage. ## Need help? Email [blueprinthelm@gmail.com](mailto:blueprinthelm@gmail.com), or browse [the full catalogue](/collections/technical-wall-art). --- ## About the Store Blueprint Helm is a technical wall art studio: patent-style technical drawings redrawn line by line and printed to order as a matte poster, framed print, or gallery canvas. Subjects are nautical, medical and anatomical, coffee and espresso, and architectural landmarks. Every drawing comes in three colorways — Cyanotype, Vellum, and Ink. All prices are in USD and every piece is printed to order in the United States. - [All wall art](https://www.blueprinthelm.com/collections/technical-wall-art) - [Site overview for AI systems](https://www.blueprinthelm.com/llms.txt)